Shipping Policy

At Dharaa By Smriti, we strive to deliver your orders promptly and securely.

1. Order Processing & Dispatch:

  • Orders are processed within 2-3 business days.

  • Custom-made items may require additional processing time, which will be communicated to you.

  • Orders placed on weekends or holidays will be processed on the next business day.

2. Estimated Delivery Time:

  • Standard delivery takes 5-10 business days within India.

  • International orders may take 10-20 business days depending on location and customs clearance.

3. Shipping Charges:

  • Standard shipping charges apply and will be displayed at checkout.

  • Free shipping is available on orders above ₹999 (if applicable).

  • International shipping rates vary based on the destination and will be calculated at checkout.

4. Order Tracking:

  • A tracking link will be provided once your order is shipped.

  • If you do not receive a tracking number within the processing time, contact us at smriti@dharaabysmriti.com.

5. Delayed/Lost Shipments:

  • We are not responsible for delays caused by unforeseen circumstances such as natural disasters, strikes, or courier issues.

  • If your order is lost in transit, we will assist you in resolving the issue with the courier.

For shipping-related queries, contact smriti@dharaabysmriti.com.